General Information
Our platform is committed to transparency in pricing. Below, you'll find details about common taxes and fees that may be applied to flights, hotels, and cruises. These charges help cover local and regulatory costs, as well as service and handling expenses associated with your bookings.
Flight Taxes and Fees
- Airport Taxes: Charges imposed by airports, often included in the ticket price.
- Fuel Surcharges: Additional charges that may be applied by airlines to cover fluctuating fuel costs.
- Security Fees: Fees required by government regulations to ensure passenger and flight security.
- Booking Service Fee: A fee that helps cover the costs of processing and managing flight bookings on our platform.
Hotel Taxes and Fees
- Occupancy Tax: Also known as a "hotel tax," this is a city or state tax applied per night on the hotel room rate.
- Resort Fee: Additional charges that cover amenities like pool access, Wi-Fi, and fitness center access.
- Service Fee: A small fee to support booking services and handling provided by our platform.
- Cleaning Fee: In some cases, hotels may apply a cleaning fee, especially for extended stays.
Cruise Taxes and Fees
- Port Fees: Charges applied by ports of call, covering the costs of docking and facility maintenance.
- Fuel Surcharges: Some cruise lines may include a fuel surcharge to cover variable fuel costs.
- Service and Gratuity Charges: Automatic gratuities for staff and service fees, which may vary by cruise line.
- Booking Fee: A fee to manage cruise bookings and customer support through our platform.
Frequently Asked Questions
Are all fees included in my final price?
We strive to show the full cost upfront, including most taxes and fees. However, some fees, like resort fees or cruise gratuities, may be charged separately by the provider at the time of service.
Why do flight and cruise prices include additional taxes?
Flight and cruise taxes are mandatory charges set by governments, airports, and ports. They ensure compliance with safety regulations and help maintain the facilities used during your travels.
Are service fees refundable?
Service fees are generally non-refundable as they cover the cost of handling and booking management. For specific refund policies, please contact our support team.
Additional Information
If you have further questions regarding the taxes or fees applied to your bookings, please contact our support team for assistance. We’re here to help ensure a smooth and transparent booking experience.